Pillows are the number one culprit. Too many places offer one flat or lumpy pillow per person. Please, if you’re an Airbnb host, take a cue from the hotel industry & offer decent pillows.
At a minimum, I believe an Airbnb stay should provide what a hotel would provide: enough TP, soap, shampoo, and conditioner to last for the number of days you’ve booked the place.
Why is this couch so uncomfortable? Oh, that’s why. It’s a Transformers couch that also serves as an uncomfortable bed, and yes, I can sense those coils beneath the cushions when it’s posing as a couch.